Empower your support team with real-time technical answers, empathy cues, and policy checks to reduce handling time.
“I completely understand your frustration with the wait. Let me personally make sure we get this resolved for you right now.”
Real-time AI coaching • Invisible to others
Faster resolutions, happier customers, less burnout
Add SpeakFlo to your support team's browsers. Works with any web-based call system.
Upload help articles, troubleshooting guides, and policy documents.
SpeakFlo surfaces answers instantly and alerts you to customer sentiment changes.
See how real-time AI coaching compares to doing nothing or passive note-takers
Long hold times searching wikis
Post-call transcript only
Instant knowledge retrieval
Inconsistent answers
No compliance prompts
Standardized compliant responses
Missed upsell opportunities
No live sentiment detection
Smart sentiment alerts
The Old Way
Record & Transcribe Only
Real-time Copilot
No more digging through wikis. SpeakFlo surfaces the right help article based on what the customer describes.
Get alerted if a customer is getting frustrated so you can de-escalate immediately.
Ensure every agent follows the correct disclosure and security protocols automatically.
Customers expect instant, accurate answers, but validation requires memorizing endless documentation. We built SpeakFlo to bridge that gap, giving every agent the collective knowledge of your entire organization instantly, reducing burnout and boosting CSAT.
You can upload PDFs, docs, or paste text directly. SpeakFlo indexes it all securely for instant retrieval.
Currently it is optimized for browser-based calls (Video or VoIP softphones running in Chrome).